Terms & Conditions
Please read these terms and conditions carefully before participating in any of our events or activities.
Mount Rangers organizes adventure camping that aims to project youth into adventure and exploration of the Mother Nature. Don't think of it as leisure travel and Mount Rangers as a tour operator. Our idea is to create an adventure purely with a heritage touch.
Smoking, Alcohol, Tobacco, Drugs & Abusive Language are strictly prohibited and if anyone is found to be the suspect in such cases, the participation will be terminated and no further services, return tickets, refunds, etc. will be offered.
Payments are accepted through UPI (Any UPI service) or by cash.
If the total camp fees are above 5000, the advance payment will be accepted through UPI (Any UPI service) or by cash as well.
In case of Advance Payment, if any modification in schedule or planning due to unavoidable circumstances is made, the participant will have to agree with it and bear the extra charges with the remaining payment.
The enquiry and registration helpings would be active between 9 AM to 12 PM for all the days including the public holidays on +91 7622957975 / +91 7802957975.
However, the information available on the website would be considered final in case of any miscommunication or misinterpretation over the helplines.
In case of any disputes, you can raise a complaint by sending a mail at mountrangers077@gmail.com
In case of any unforeseen circumstances, the schedule could be changed/modified. In such cases, the expenditure of extra accommodation facilities, new transport arrangements and other commodities will have to be borne by the participants themselves. No such responsibility would be on part of Mount Rangers.
No refunds would be made or entertained if the organization cancels or modifies any programmes due to an act of God or any unavoidable circumstances.
If a trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rains, earthquake, landslides, strike, lockdowns, curfews) no amount will be refunded. According to the situation, there will be some alternatives provided.
Transportation is managed as per head seat availability. The organization will help to adjust, However, we don't offer any kind of seating preferences or special services.
Train tickets are booked with subject to availability. Mount Rangers does not possess a right to change the status for waiting or RAC tickets. However, pre mention of the status will be conveyed to participants while booking tickets.
In case of unforeseen circumstances such as getting stuck at a place due to natural calamity, unable to board the transport vehicle on schedule, etc.; the expenditure of extra accommodation facilities, new transport arrangements, etc. will have to be borne by the participants themselves. No such responsibility would be on part of Mount Rangers.
Cancellation would be granted by the Higher Authorities on receiving cancellation requests from your side. The cancellation Amount will be counted on total camp fees only.
In case of refund, transaction charges are not refundable by banks/payment gateways.
The refund amount will be paid in 7 to 12 working days.
Cancellation Amount will be as per under (the percentage shows the amount on total camp fees)…
For All Camps...
Submit Your Cancellation Request by Mentioning your reason for cancelling your Camp to us on whatsapp/call at +91 7622957975 / +91 7802957975.
Cancellation Team will respond you within 48 working hours.
After Canceled your Booking, you will get your refund by account in 7 to 12 working days
In case of any Emergency Reason situation, we are offering an option of Reschedule your Camp in the next 6 months, only for:
Rescheduling is possible only before 5 days of the camp departure, In the last 5 days of departure rescheduling is not provided.
For this, you have to submit valid proof for the same including a Call letter from the University & College ID Proof in case of exams and Medical Certificate with all the respective reports from the Hospitals (Signed by MBBS post or higher authorities) in case of medical emergencies.
Excluding the above-mentioned reasons, the rescheduling option is not available.
Also, participants will have to pay the cancellation charges for travel arrangements.
This option is given only to those who have valid proof available, other participants have to continue their Camp as per schedule.
The rescheduling options are offered only to those who would be facing the emergency other friends or colleagues of that camp has to continue as per their schedule.
Rescheduling is given only 1 time, for the Second time Rescheduling & Cancellation option is not available.
Mount Rangers provides basic First Aid Facilities all the camps and treks.
In the case of a Medical Emergency, Mount Rangers will try to contact the emergency contact number provided by the participant. In case the emergency contact person will not respond in time, Mount Rangers will act as per the instructions given by the senior-most person available at the camp. The team the try to get the best medical facilities at the earliest, however, the cost of such medical treatment, transport, etc. would be borne by the participants.
Any medical expenses for minor/major injury/sickness during the camp would not be borne by Mount Rangers. Only an immediate first–aid facility shall be provided.
Participants will be provided with the facility of emergency health service in case no emergency family contact provided by the participant is available but the expense shall not be bear by us.
Participants would not be allowed to share any photos or videos throughout the event for commercial use without prior permission of the organization.
The organization has the right to feature your photos for promotional events and no claim shall be entertained.
All the necessary equipments will be provided to you during the camp.
If the equipment gets lost, broken, or damaged by participants, he/she is responsible for the same and needs to submit the original price of the same product before leaving the campsite.
Participants are solely responsible for his/her damage/missing luggage. Checking the luggage before and after loading and unloading shall be done on the end of the respective participant.
If Mount Rangers finds any item during the event, that would be registered under store stuff but claiming for the same will require appropriate proof.
Participants have to carry their luggage during the trek. Mount Rangers does not offer the facility of mules or porters or any carriers. If in case the participant is willing to hire any carrier, they are solely responsible for bearing the charges.
Trainee agrees that he participates in the Training Camp and Adventure Activities with proper medical advice and on his own will and risk. He is solely responsible for any injury or accident (minor/fatal) that taken place during the camp. Mount Rangers is not responsible for any such cases/incidence/accidents taken place in the above-mentioned subject. He also understands the risk of wild animals and the dangerous state of water bodies nearby.
Trekking needs basic physical fitness to sustain itself throughout the trek. Instructor/guide has the right to terminate his/her summit in case they suspect any unfit participant.
During the trek, participants should follow the rules and technics of the trek and follow the principles of mountaineering.
Trek routes are best decided by Mount Rangers, these must not be the shortcuts but these will be the most suitable ones. No participant is allowed to change the route of the trek to avail of shortcuts. No hurry to run ahead of the instructor shall be entertained.
All the participants below 18 years have to submit a consent form signed by their guardian/parents.
If during the trek, the instructor feels unsafe to carry the participant for the further trek, the instructor has the right to take the real-time action needed and can send the participant back for which no refund/return service shall be provided.
All the participants have to follow the laws formed by Local Authorities/Governments. In case, if anyone is found a violation of law, the local administration/government may take legal actions. Mount Rangers will not be held responsible in such cases.
Mount Rangers provides an exciting range of activities, trekking, camping, rock climbing, zip lining, night treks, and giving you the chance to discover the breathtaking wonders of nature.
231, 2nd floor,Radhika optima, near yamuna chowk, Mota Varachha, Surat, Gujarat 394101.
+91 7622957975
mountrangers077@gmail.com
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